Q&A

1What is your service fee structure and sourcing procedure?

Our Sourcing service is totally FREE,and you don’t pay a cent for our services until you place your first order.

We will try our best to source more suppliers for our customers,and quote the best price.Customers only need to pay us certain service fee in the balance payment. The service fee depends on the total order amount,which is 3%-9% of the total product value.

For more details, you can check:Price page

2Can I work with the suppliers directly?

YES . You will have total access to your prospective suppliers if you use our charged sourcing services. You are going to work with the direct supplier or vendor. It means you buy from the supplier instead of from us. We are NOT a middle person or a trading company. What you will pay us is the sourcing service fee depending on what we do for you.

3Would you have preferred relationships with suppliers?

1.We only speak with suppliers that can well match your particular sourcing needs.
2.We never take commissions from suppliers. The sourcing and procurement will be 100% transparent and objective to protect your benefit.

4How much will it cost to produce samples? Can you handle samples for me?

The cost for the samples will differ from different industries and products. It also depends on the actual cost during the sampling.

We can handle samples for you and delivery sample performance report to you before shipping to you. It can save you unnecessary freight cost in case the sample is not to your request.

5If I want to buy from my own supplier but still want to use your service to coordinate between the supplier and me?

Definitely. Send you specific requests about what you want us to do for you. We can arrange things like negotiation, order tracking, supplier relationship management, shipping and export assistance, and much more.

6Can you send a sample to check the quality?

Yes,If you agreed the Quotation,we could send you samples for checking quality.(Express fee need to be paid)

Normal,Once customers are satisfied with the quotation,We will ask for samples from Factories.Then,we send them to customers for quality checking,and customers decide whether to purchase it in bulk.

If you are not satisfied with our sourcing result,we will keep on sourcing until you satisfied,unless you call off.

7What is the Payment Terms?

For Regular products,less than $5,000 order,we only accept 100% payment when place order.

For Regular products,$5,000-$50,000 order,we accept 50% deposit when place order,and 50% balance before shipping.

For Regular products,more than $50,000 order,we accept 30% deposit when place order,and 70% balance before shipping.

For Hot products and Urgent Orders,must T/T 100% Payment,And Valid Only 1 Day,First Pay,First Get Prior.

8How do I start working with you?

Click here and send your request to get your free sourcing result reference within 2 working days.